MimoArt recognises the importance of protecting your personal data, regardless of its nature. We value, above all, honesty and transparency, so that we can build a solid and lasting relationship with our customers, based on trust and mutual benefit. In line with the entry into force of the new General Data Protection Regulation of the European Union (EU 2016/679), MimoArt has developed a set of security measures aimed at protecting your data, which are reflected in our Privacy Policy.
This Privacy Policy aims to explain MimoArt's personal data processing policy, as in order to make a purchase in our online store, you will need to accept our privacy policy, since it is essential and mandatory for the delivery of our products.
However, if you have any questions regarding this Policy, you may contact us at the following email address: geral@mimoart.pt or by letter addressed to: MimoArt, Rua Cabedo e Lencastre, Ed. Campo, Ala 1 - 1 Dto, 3750-177 Águeda.
1. COMPANY IDENTIFICATION
1.1. This website and corresponding Privacy Policy are managed by Caetano 1927, Lda, located at Rua Cabedo e Lencastre, Ed. Campo, Ala 1 - 1 Dto, 3750-177 Águeda, with VAT number 514729230.
1.2. By browsing our website, you consent to the terms described in this Privacy Policy.
2. OUR PRINCIPLES
2.1. Respect for the customer's wishes:
We respect the privacy and security of your personal data, and we ensure that the customer's wishes are respected, allowing autonomous, free, and straightforward management of your privacy preferences. If you disagree with any point mentioned in this Policy, you may at any time object by contacting us at: geral@mimoart.pt or by letter addressed to: MimoArt, Rua Cabedo e Lencastre, Ed. Campo, Ala 1 - 1 Dto, 3750-177 Águeda. We will do our best to fulfil your wishes and address your concerns.
2.2. Good practices:
MimoArt, as the personal data controller, determines the purposes and means by which your personal data is processed, including all applicable security measures. We guarantee that your personal data is processed in Portugal in a correct and lawful manner and in accordance with good practices.
2.3. Strict necessity:
In the processing of data that may identify you personally, directly or indirectly, we apply the principle of strict necessity. For this reason, the use of your personal data will always be minimal, so as not to exceed the original purpose for which it was collected and/or processed.
3. COLLECTION AND PROCESSING OF PERSONAL DATA
3.1. The personal data collected and processed by MimoArt is only that which you voluntarily, expressly, and unambiguously enter in the forms on this website.
3.2. The personal data collected includes: name, gender, date of birth, email, mobile phone number, address, and VAT number.
4. PURPOSE OF PERSONAL DATA PROCESSING
4.1. Your personal data is collected and processed by MimoArt solely for purposes strictly related to the use of this website, the services associated with it, and the sale of products, loyalty programme management and improvement, direct marketing, and customer support management.
4.2. MimoArt always seeks to maintain its relationship with customers and provide them with relevant benefits, information, and content related to our brand. Your data will only be processed for these specific, explicit, and legitimate purposes, and will not subsequently be processed in a manner incompatible with them. The data collected and processed is adequate, relevant, and not excessive in relation to these purposes.
4.3. However, your personal data may also be used for other processing operations within the limits of such applications. In particular, your personal data may be processed for the following purposes:
a) when you make a purchase on this website, we collect your personal data (e.g., email address, delivery address, credit card number, and phone number) in the purchase form, solely for the purposes of selling, picking, and shipping the products you ordered;
b) when you request Customer Support assistance, we collect your personal data (e.g., first and last name, email address) solely to provide you with the online store Customer Support services at geral@mimoart.pt that are relevant to this website and to offer you the assistance you requested;
c) when you register, we collect your personal data (name, email address, and address) in order to simplify the processing of your future orders;
d) when you subscribe to the newsletter, we collect your email address in order to provide you with that service;
e) when you browse our website, we collect Cookies. Depending on how you manage Cookies on our website and your interaction with us, we use some information collected through Cookies to ensure the proper functioning of the website, including appropriate content display, remembering your shopping cart, remembering your login, adjusting your screen resolution, and improving our offers, among others. This information includes registration data, location data, session duration, products you selected, your device, your browser, and your IP address. You may manage cookie consent preferences in your Customer Area on our website;
f) when you browse our website and subsequently visit platforms where advertising formats exist (social networks, Google, and other partners of these networks), you may be impacted by advertisements from our brand. We will also use data to reach new potential customers who may be interested in our products.
4.4. When we collect data, we indicate mandatory fields with asterisks, where the data in question is required to:
- Enter into our contract with you (e.g., to supply products you purchased on our websites/apps);
- Provide you with the service you requested (e.g., sending you a newsletter);
- Comply with legal requirements (e.g., invoicing).
4.5. Your personal data may be shared with MimoArt's service providers for the purposes of service delivery, and with judicial, tax, and regulatory authorities, for the purpose of complying with legal obligations.
5. CONSENT
Respect for the customer's wishes is one of MimoArt's main concerns regarding the processing of your personal data. Therefore, your explicit and unambiguous consent will be requested for all data processing that is not strictly necessary to complete the purpose in question, such as the provision of services and delivery of purchased goods.
6. YOUR RIGHTS
6.1. To exercise your right of access, rectification, erasure, right to be forgotten, or blocking of your personal data, you may send a written communication to the following email address: geral@mimoart.pt or by letter addressed to: MimoArt, Rua Cabedo e Lencastre, Ed. Campo, Ala 1 - 1 Dto, 3750-177 Águeda. You may also do so in your customer area on the online store.
6.2. If you wish to stop receiving direct marketing communications, you may at any time exercise your right to object to the processing of your personal data by managing the consent preferences available in your Customer Area on the online store. You may also do so by sending an email to geral@mimoart.pt or by letter addressed to: MimoArt, Rua Cabedo e Lencastre, Ed. Campo, Ala 1 - 1 Dto, 3750-177 Águeda.
7. SECURITY
7.1. MimoArt uses appropriate security measures to protect your personal data against accidental or unlawful destruction, accidental loss, alteration, unauthorised disclosure or access, and against any other form of unlawful processing. Additionally, we contractually require trusted external entities that process your personal data on our behalf to do the same.
7.2. However, MimoArt cannot guarantee that the security measures adopted to protect this website and to transmit data and information through it will prevent or exclude any risk of unauthorised access or data loss. We therefore advise that your computer be equipped with software devices that protect you during data transmission and reception (such as up-to-date antivirus systems), and that your browser takes appropriate measures to ensure secure data transmission (such as firewalls and anti-spam filters).
8. RETENTION AND PROCESSING PERIOD
8.1. Your data is retained by MimoArt for the purposes described herein for as long as necessary for the stated purposes, unless the personal data in question is needed to prove compliance with obligations while the limitation period for the corresponding rights has not yet expired, or where a longer data retention period is required by law.
8.2. When your personal data is no longer necessary, it will be removed from our systems and records, or kept in an anonymous form so that you cannot be identified from it.